Identifying and evaluation the effective factor on successfully implementation of ERP in Small and Medium-sized Enterprises with emphasis on the life cycle of this system (Case Study: Enterprises located in the industrial town of Rasht Sefidroud)
Subject Areas :Abstract :
ERP system implementation can affect all the functions of the areas in organization and lead to increased efficiency and total productivity in the organization. But usually the organizations face with important problems and barriers such as restrictions on capital, resources, poor management and so on during the process of ERP implementation. One of the priorities of economic development in many of the developed countries is small and medium firms. What is important in these companies is ERP system implementation, so in this research we provide a model for successful ERP implementation by using its critical success factors in ERP life cycle. Therefore, study population in this research is small and medium companies based in the industrial city of Rasht Sefidrud taken into account that the number of respondents included 166 patients and for analysing the results by using structural equation modeling (SEM). The results obtained confirm the factors to company's strategy (transparent goals), accuracy of information and knowledge management, organizational structure (organizational readiness), experience, knowledge and expertise of the members of the project team and the support and participation of senior managers in step pre implementation, and approve all contributing factors is in during ERP implementation. As well as factors of change management, system acceptance / resistance ERP, collaboration and communication between departments, participation of stakeholders (end users, shareholders, etc.) and the Steering Committee also approved sample was in ERP post implementation step.
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