per1مدیریت فردا2228-60472228-60472014-091339110articleآمنه کیارزمAmene.kirazm@yahoo.com1Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge management process, is the identification and Ranking of the factors affecting the implementation of knowledge management. In this research, to identify organizational factors affecting the proper implementation of knowledge management, review of the literature was performed and then interpretive structural modeling was used for defining the relations between dimensions and Indicators of effective on implementation of Knowledge Management. The results show that the model contains seven elements: organizational culture, technology, organizational structure, strategy, human resources, leadership and benchmarking. Benchmarking and then technology have the highest driving power, and there are also less dependent on ot her factors, so it is necessary for the successful implementation of knowledge management, they should be given the utmost attention. After that, strategy, structure and leadership have higher driving power and dependence. On The fourth level, culture and human resources are, that have the least driving power and highest dependence.http://modiriyatfarda.ir/Article/24453Knowledge Management ISM modelper1مدیریت فردا2228-60472228-60472014-091339110articleFatemeh Saghafifsaghafi@ut.ac.ir1کلثوم عباسی شاهکوه6@1.com2احسان کشتگاری7@3.com3Associate Prof. of University of Tehran Value creation is the most important aspect of stakeholder management. This activity is garanteed the continuoes of open source software life cycle based on business process reengineering and innovation based on stakeholder requirements. Stakeholders have varied interests and different goals and they are looking to capture the full benefits and eliminate their risks. So, constantly, they are in competition. In order to take appropriate policies for stakeholder,identification of their position and requirements is needed . Various models have been presented to identify stakeholder from different aspect. In this paper, it is tried to study different models and extract all main criteria for stakeholder. Then according to expert's ideas, important factors was identified and the framework for stakeholder identification was proposed. Also, with study of resource in software industry field and using questionnaire , stakeholder of native operating system was identified and classified based on proposed framework . Finally, some appropriate strategies for stakeholder management are presented. http://modiriyatfarda.ir/Article/24454 Stakeholders software stakeholders open source operating system Xamin Enterpreneurshipper1مدیریت فردا2228-60472228-60472014-091339110articleسیدشکور عطائیAtaei162@gmail.com1Saied Ziaadin Ghazizadeh FardZia.Ghazizadeh@gmail.com2Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of the best ways of matching with these changes for universities. On the other hand, the faculties with more experiences are almost retired; of course, these members have a lot of knowledge along with experiences in various fields of education, research, scientific management and administration management. Acquisition, storing, and distribution of this valuable information are worthy and helpful. This article is a result of a research work to provide a suitable model for the acquisition of knowledge from experiences of faculty members. To accomplish this, in addition to the library research method, field research method is also used in Imam Hussein Comprehensive University. In this paper, knowledge acquisition model of faculties’ experiences is presented with descriptive - survey method and with practical approach. To validate the proposed model, a questionnaire that researcher had designed, distributed between 35 experts of Imam Hussein Comprehensive University. After collecting questionnaires, the software spss calculated Cronbach's alpha equal to 85.1. Then statistical methods used to analyze the data, it has been inferred that the final results indicated that the steps of model are approved http://modiriyatfarda.ir/Article/24455Knowledge acquisition Model Experiences Faculty membersper1مدیریت فردا2228-60472228-60472014-091339110articleshohreh nasrishohreh_nasri@yahoo.com1علیرضا حسن زاده1@0.com2علی رجب زاده20@29.com3Tarbiat Modares UniversityWith dramatic development of information technology and its widespread applications, increasing dependence on information technology and the increasing complexity of technologies and services which used in organizations, the management of these technologies and services is more difficult. Hence,wiith the development of IT-based banking services,including electronic banking services,the requirement methods which evaluate the quality of these services in the organization has been increased. Therefore, in this study, a comprehensive model for more accurate measurement of e-banking service quality through an extensive literature review and questions from experts in this field is presented using Fuzzy Delphi Technique. In this regard,after the identification of relevant dimensions and criteria, since the traditional scale can not accurately evaluate the e-banking service quality in the terms of the uncertainty , these dimensions and criteria are to be fuzzified,then the fuzzy expert system conceptual model is presented.Finally, a fuzzy expert system with 5 fuzzy module and a graphical user interface is provided in MATLAB.The fuzzy expert system indicate the final status of e-banking service quality and the main dimension.In this paper, the application of this system has been has been examined in the Sina bank. Finally by calculating expert system errors, optimum performance of designed fuzzy system has been approved which is evaluated by sina bank information .http://modiriyatfarda.ir/Article/24456Fuzzy Inference System Expert System E-banking Service quality E-service quality measurement modelsper1مدیریت فردا2228-60472228-60472014-091339110articleMaryam Nekooeezademmnekooee@yahoo.com1عماد گل‌محمدیemad_818@yahoo.com2میعاد گل‌محمدیMiad_0111@yahoo.com3The present study examined the relationship between strategic thinking and emotional intelligence Gas Company of Ilam province. This research approach is descriptive - correlation of 66 questionnaires distributed among employees of the gas company has been made. Data collection questionnaire strategic thinking Gol-Mohammadi (2013) Emotional Intelligence Questionnaire Bradbury and Greaves (2005) was used. Friedman test and correlation analysis were used. Results indicate that there is significant positive relationship between strategic thinking and emotional intelligence. Among the most Creativity strategic thinking dimensions are correlated with emotional intelligence.http://modiriyatfarda.ir/Article/24457 strategic thinking emotional intelligence Creativityper1مدیریت فردا2228-60472228-60472014-091339110article mahtty41@yahoo.com1علیرضا المئیalirezaalmaee@yahoo.com2Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a Multi-criteria decision model which Deciding tools to prioritize multiple views of performance indicators and to establish a single standard for ranking of alternatives), technical and vocational organization centers in Guilan are considered for investigating their performance. The best important of advantage this approach, based on several indicators which consider the whole aspects of evaluation not only rely on financial evaluation For this research, the descriptive and inferential type is defined which uses questionnaires and interview from the experts in technical and vocational organization centers in Guilan. The results of this paper from the multi-dimensional assessment assist the managers of technical and vocational organization centers, ranking the indicators, and major centralize and reinforcement on indicators with low priority, and further emphasize and for indicators with high priority in investing and targeted schematization.http://modiriyatfarda.ir/Article/24458Performance Assessment Multi-criteria decision balanced score card BSC Analytical hierarchy process AHP.