Mixed-method (qualitative and quantitative) research on the problem-solving of human resource management based on modern public management in the Khuzestan Water and Electricity Organization
Subject Areas :علی رئیس پور 1 * , aliakbar ahmadi 2 , Mahdayeh Noori 3
1 -
2 -
3 - Department of Management, Faculty of Public Administration, University of Science and Research, Tehran, Iran
Keywords: New Public Management (NPM), Human Resource Management (HRM), Organizational Diagnosis, Recruitment and Staffing, Training and Development.,
Abstract :
Objective: The present study was conducted with the aim of examining and analyzing the role of New Public Management (NPM) components in diagnosing human resource management (HRM) pathologies in the Khuzestan Water and Power Organization. Methodology: In terms of purpose, this research is applied, and in terms of method, it is descriptive–analytical. The statistical population consisted of all employees of the Khuzestan Water and Power Organization, from whom 250individuals were selected using random sampling. The data collection tool was a researcher-made questionnaire designed based on the main components of HRM, including recruitment and staffing, utilization, retention, and training and development, within the framework of NPM. Data were analyzed using statistical tests, including the one-sample t-test and Confirmatory Factor Analysis (CFA), employing AMOS software. The quantitative findings indicated that the average values of the main HRM components were not in a desirable condition. Results of the one-sample t-test revealed that the components of recruitment and staffing(t = -8.590,p = 0.000),utilization of human resources (t = -6.513, p = 0.000),and training and development (t = -8.741,p = 0.000) were all significantly lower than the theoretical mean, while only the component of retention (t = 1.843, p = 0.000)showed a significant difference compared to the theoretical mean. Conclusion: Overall, the findings confirmed the research hypotheses and suggested that the adoption of NPM components can contribute to the optimization of HRM policies and processes in public organizations. orginality: Accordingly, it is recommended that the Khuzestan Water and Power Organization revise its recruitment policies, enhance performance evaluation systems, redesign training processes, and strengthen retention mechanisms to align its HRM structure with modern managerial approaches
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