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      • Open Access Article

        1 - Supplier selection with the approach of combining Fuzzy Delphi Analytic Hierarchy Process (FDAHP) and Grey VIKOR methods
        Mohammad Mahdi Mozaffari
        The supplier selection is one of the most important issues in supply chain management discipline and it is regarded as an effective factor for companies to survive in the competitive environment. Selecting the best supplier among various suppliers, considering a mixture More
        The supplier selection is one of the most important issues in supply chain management discipline and it is regarded as an effective factor for companies to survive in the competitive environment. Selecting the best supplier among various suppliers, considering a mixture of criteria that are sometimes in conflict, makes it a complicated multi-criteria decision making problem. On the other hand, supplier selection is highly dependent on the assessments of decision makers and according to the environmental dynamics and incomplete information available to decision makers, they are faced with some uncertainty in their assessments. The purpose of this paper is to present a model of multi-criteria decision making under uncertainty by using concepts of fuzzy and grey theories in order to select the optimal supplier. In this research, first, the weights of supplier selection criteria are determined by using fuzzy Delphi and analytic hierarchy process, then suppliers are ranked by using Grey VIKOR which is a newly developed approach in the field of multi-criteria decision making under uncertainty Manuscript profile
      • Open Access Article

        2 - Identifying Evaluation Criteria for the Political Behaviors of Chief Administrative Officers at Bank Maskan Iran Using DEMATEL - Fuzzy Delphi Technique
        Naser Poursadegh Rashid Zolfaghare zaferani Amir Rezaee
        The role of effective and efficient management is becoming more important in today’s competitive world which is undoubtedly full of complexity, ambiguity, and uncertainty in challenging situations, competitions, and conflicts. People associate power with many advantages More
        The role of effective and efficient management is becoming more important in today’s competitive world which is undoubtedly full of complexity, ambiguity, and uncertainty in challenging situations, competitions, and conflicts. People associate power with many advantages; therefore, they make many efforts to gain it in organizations. Battling for power raises the discussion of political behaviors in organizations. The aim of this study was to present a multi-index decision-making fuzzy hybrid model of qualitative analysis to identify the dimensions and indices of political behavior occurrence among CAOs at the branches of Bank Maskan in Tehran by using a fuzzy Delphi technique. Moreover, the decision-making trial and evaluation laboratory (DEMATEL) technique was employed to determine how influential and influenceable the indices were. The statistical population included 20 CAOs (Bank Maskan) with at least 10 years of executive and management experience. The research results indicated that Personal Characteristics became known as the most influential dimension with the highest value of (R-J) (1.244) among the evaluation criteria for political behaviors of CAOs at Bank Maskan. Moreover, Occupational Attitudes became identified as the most influenceable dimension according to the lowest value of (R-J) (1.358). Given the highest value of (R+J), Personal Characteristics interacted the most with other dimensions (1.244). Manuscript profile
      • Open Access Article

        3 - SPECIFY A MODEL FOR SUCCESSFULL IMPLENENTATION of A MARKETING STRATEGY
        Ahmad taheri mohammad mehdi parhizgar
        : Since the companies and organizations paid huge costs on making a strategy, it considered as an important subject in this field. However, proper strategies were offered, main part of the them were unsuccessful and the costs of compilation and implementation were waste More
        : Since the companies and organizations paid huge costs on making a strategy, it considered as an important subject in this field. However, proper strategies were offered, main part of the them were unsuccessful and the costs of compilation and implementation were wasted. Developing a strategy alone is not enough. effective implementation of a strategy is more important. Today many business sector enterprises have failed to implement right strategies. First we review definition of strategic management and marketing strategy. then , reviewed the role of strategy in vital decision on organizations . Purposive sampling was used to selected 22 senior bankers of Bushehr State commercial banks. It followed by determining an expert group and extracting the elements and effective factors to implementing the marketing strategy in commercial banks. structured questionnaire was applied to gathering data. Finally, we conclude a model that describe factors affecting on marketing strategy implementation successful . The purpose of this study is finding factors that have positive effects on successful implementation of marketing strategy . we recognized Delphi method is proper for this work. Delphi technic is a quantitative method to reach experts idea that lead our to recognize affecting factors they had positive effects on marketing strategy successful .This work important because a lot of money expensed to formulate strategies and mostly are failed. Our final conclusion that 13 factors affected a marketing strategy . actually these 13 factors selected by banking experts among many proposed factors. Manuscript profile
      • Open Access Article

        4 - Identification the components of Distinguishing management using Delphi fuzzy technique
        Seyyed Najmuddin Mousavi Ali shariat nejad
        The present study aimed to provide distinguish management cpmponent for pharmaceutical companies using Fuzzy Delphi method. This research is a mix research with exploratory approach which in terms of quantitative and qualitative research in the field of methodology and More
        The present study aimed to provide distinguish management cpmponent for pharmaceutical companies using Fuzzy Delphi method. This research is a mix research with exploratory approach which in terms of quantitative and qualitative research in the field of methodology and in terms of research philosophy includes deductive-inductive research. The statistical population of this study is all pharmacies, pharmacy companies in Lorestan province. In the qualitative section, the sample members of the research using a bullet-sampling method are selected and in the quantitative part of the research, they selected by Multi-stage cluster sampling. Since the present study is a mixed research with a quantitative and qualitative approach, both the interviewing tools and the questionnaire are used simultaneously. Regarding to analyze the research data, it should be noted that for analyzing qualitative data, the coding method and the ATLAS.TI software were used, also analysis in qualitative section with fuzzy Delphi were used. The results of the research show that the powerful knowledge chain in drug production, the use of medicinal plants, the dependence of the world's pharmaceutical companies on medicines and medicinal herbs, and the existence of a monopoly on the expertise in some of the drugs produced are most effective factors influencing for competitiveness of pharmaceutical companies. Manuscript profile
      • Open Access Article

        5 - Life cycle of the Tehran air pollution control project: an stakeholder analysis approach
        mojtaba dashti meysam shahbazi Adel Azar mohammadhasan maleki
        Objective: This research aims to analyse key stakeholders in Tehran air pollution control project during its life cycle. Methods: Since the research is qualitative, after librarian research and gathering research literature, the actors of Tehran air pollution control p More
        Objective: This research aims to analyse key stakeholders in Tehran air pollution control project during its life cycle. Methods: Since the research is qualitative, after librarian research and gathering research literature, the actors of Tehran air pollution control project were recognized and the outputs analyzed using Delphi method. Key actors were determined after Delphi method application and analyzed using power-interest matrix during life cycle. Results: in the present study, 12 key actors identified and selected from 23 actors as follows: “Ministry of Industry, Mine and Trade”, “Environmental Protection Agency”, “Islamic Republic of Iran Broadcasting Organization”, “National Standard Organization of Iran”, “Tehran Air Quality Control Company”, “Deputy of Transport and Traffic of Tehran Municipality”, “Insurance organizations”, “Oil Ministry”, “traffic police”, “Automakers”, “Ministry of Health and Medical Education”, “Environmental Protection and Sustainable Development Organization of Tehran Municipality”. Conclusion: in the present study, key actors changed in each stage of projects life cycle while in almost all similar projects this fundamental change has been ignored in the project run time. also after reviwing formal documents, laws and strategies that have been written for solving air pollution crisis it was found that “Insurance organizations” have been ignored as a key actor in solving this crisis. Manuscript profile
      • Open Access Article

        6 - Analysis of Service Supply Chain Anti-fragility in Iran Insurance Industry
        Sayyed Maisam Momeni ahmadreza ghasemi meysam shahbazi Amir Safari
        Anti-fragility allows the organisation to place itself in a position to benefit from the unknown. The purpose of this study is to identify and evaluate the indicators affecting the Anti-fragility of the insurance industry supply chain and to determine the causal relatio More
        Anti-fragility allows the organisation to place itself in a position to benefit from the unknown. The purpose of this study is to identify and evaluate the indicators affecting the Anti-fragility of the insurance industry supply chain and to determine the causal relationships between these indicators. This study has been conducted through an exploratory mixed-method. The Delphi method and the Gray-DEMATEL technique have been utilized in this study. Insurance companies must implement indices, methods, and mechanisms to promote the anti-fragility of their supply chain, though simultaneous attention to all indices is impossible and uneconomic. Therefore, deciding which indices have priority in investment can be accomplished using the research findings and determining the significance of each index, as well as the causal relationships between them. According to the results of the Delphi method, 49 indices for anti-fragility of the supply chain insurance industry, hereunder the eight main processes, have been extracted. Study results also revealed that in order to lead the supply chain insurance industry towards anti-fragility, the "knowledge and information management" and "risk management" processes should at first be considered. According to expert opinions, the "management information system" and "knowledge management implementation" indices have been selected as the most causal indices of anti-fragility of the knowledge and information management process, while the indices of "risk strategy development" and "using the risk database" have been chosen as the most causal indices of risk management anti-fragility. Manuscript profile
      • Open Access Article

        7 - Identifying key indicators affecting the quality of decision-making in business intelligence systems by delphi method and dematel technique
        Payam Yaghli Tahmores Sohrabi سید علیرضا درخشان
        In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existenc More
        In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existence of causal relationship between the decision stages and the key indicators. To identify the key indicators of business intelligence in each stage of Simon's decision making model, this paper uses Delphi method.Open-ended questions and in-depth interviews were conducted by snowball method with18 experts in the field of development and implementation of business intelligence systems in financial organizations and the final indicators were extracted. The main indicators were identified after analyzing the cause-and-effect relationships between the existing relationships and each stage of the Simon model. This paper uses dematel technique to determine effective and influential relationships and by prioritizing indicators in terms of impact and effectiveness, the results discussed. Finally, executive proposals provided to individuals responsible for development and implementation of business intelligence systems in financial organizations. The findings support that owning a business analysis department in the organization has the most interaction with extracted key indicators. Based on Simon's decision-making model, creating, implementing, and monitoring key performance indicators (KPIs) play a key role in enhancing decision quality in business intelligence systems, For financial institutions, the quality of decisions plays a crucial role in their success in a competitive market. Therefore, the results obtained through this research can be used by those responsible for the development and implementation of business intelligence systems Manuscript profile
      • Open Access Article

        8 - Imposing learning based roadmap for the application of Industry 4 Internet of Things in the health care products industry
        Niloofar Aminikalibar Fatemeh saghafi mansure hoorali SEDIGHEH Rezaiian
        There is a difference in the technology development model between developing and developed countries. In developing countries, it commences with learning the technology from innovations takes place in developed ones. Thus, the driving engine of technology development in More
        There is a difference in the technology development model between developing and developed countries. In developing countries, it commences with learning the technology from innovations takes place in developed ones. Thus, the driving engine of technology development in late countries is learning the technology instead of providing innovation; in the way that the core of activities, organizations and communications are all concentrating on learning. The combination of virtual and real world has created a concept named as Industry 4.0. Nowadays, the application of Industry 4.0 in different scopes is expanding; applying it there requires setting a roadmap. This research aims to propose a learning-based roadmap for the application of industry 4.0 (especially the Internet of Things) in the sale and distribution of healthcare products. Here, there has been used the learning-based roadmapping method, the process of which is explained in eight steps. Two groups of a distinct expert panel including the business industry and technology industry contributed to this research; the Delphi method has been used to guarantee the convergence. The paper’s result can be used as a pattern for deployment in other related fields and secondly guidance in the industry to estimate required funds in the sale and distribution of health care products. Manuscript profile
      • Open Access Article

        9 - Presenting the structural model of the green human resource management implementation process using the fuzzy interpretive structural modeling method
        mohammadhossein kabgani,
        Green human resources management, as a strong tool that takes the role of human factors, can help organizations to fulfill their social responsibilities in order to protect the environment. This research has been carried out with the aim of systematically reviewing prev More
        Green human resources management, as a strong tool that takes the role of human factors, can help organizations to fulfill their social responsibilities in order to protect the environment. This research has been carried out with the aim of systematically reviewing previous researches in the field of green human resources management, as well as identifying key elements and providing a structural model to implement the green human resources management process in the chemical and petrochemical industries of Bushehr province. By studying thematic literature and using the textual content analysis approach, six basic indicators were counted, and in order to localize them in order to implement green human resources management in the chemical and petrochemical industries, the Delphi technique was used in three rounds. The statistical population of the research was formed by managers and experts familiar with the subject and working in the field of petrochemical industries. A researcher-made questionnaire was used to collect data, and its validity and reliability were also confirmed. In order to design the structural model of the effective indicators for the implementation of the green human resources management process, the interpretive structural modeling approach in the fuzzy environment was used to manage linguistic ambiguities in judgments. The results of the modeling and analysis of Mik Mak showed that individual, group and organizational indicators are among the basic and influential indicators in the field of Sabza's human resources management; Therefore, managers are suggested to emphasize and pay more attention to this group of indicators. Manuscript profile