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    Issue 79 , 79   Vol 23 Summer 2024
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      • ✓ Issue 79 , 79 - Summer 2024
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    • List of Articles رضایت

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        1 - Designing of a fuzzy expert of system in order of measuring of job satisfaction (By emphasising of Robbins four factors)
        نیما  قاسم‌نژاد مقدم Mohammad نریمانی راد
      • Open Access Article
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        2 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
        مهدی  حقیقی کفاش زهره  دهدشتی شاهرخ حسن  غریبی
      • Open Access Article
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        3 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis
               
      • Open Access Article
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        • Full-Text

        4 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
        maryam akhavan مجید باقری
      • Open Access Article
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        5 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
        شادی پارسایی منش Ali Bonyadi Naeini
      • Open Access Article
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        6 - Overview of the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage
        Majid Esmaeilpour Alireza kamyab Javad Dokuhaki
      • Open Access Article
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        7 - شناسایی و اولویت بندی شاخص های موثر بر رضایت مشتریان(CSI) به عنوان پیشنیاز مدیریت ارتباط با مشتری (CRM) در بانک ملت
        freshte amin
      • Open Access Article
        • Abstract Page
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        8 - طراحي مدل سیستم خدمات انعطاف پذیر FSS در نظام بانکی
        freshte amin
      • Open Access Article
        • Abstract Page
        • Full-Text

        9 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
        وجیهه  هوشیار Mohammad rostampour
      • Open Access Article
        • Abstract Page
        • Full-Text

        10 - بررسی رابطه بین تصویر سازمانی و رضایت مشتریان درسازمان تأمین اجتماعی استان گلستان
          taraneh enayati kiomars niazazari
      • Open Access Article
        • Abstract Page
        • Full-Text

        11 - بررسی رابطه¬ی عوامل برون سازمانی(اقتصادی، اعتقادی، فرهنگی و سیاسی) موثر بر اهمال-کاری در مدیریت آموزش و پرورش با توجه به نقش واسطه گری رضایت شغلی و فرسودگی شغلی
        bahram afshari Syed Ali Siadat  
      • Open Access Article
        • Abstract Page
        • Full-Text

        12 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
        kamran jalilian kameleh nasiri
      • Open Access Article
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        13 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
        hamid reza masoudi
      • Open Access Article
        • Abstract Page
        • Full-Text

        14 - Investigating the effect of sensory marketing strategy components on brand equity through mediating customer satisfaction and brand credibility (Case study: Islamic Republic of Iran TV programs)
        Hesamedin Nemati یاسر سبحانی فرد Ali Jafari
        10.61186/mf.38396.22.74.143
      • Open Access Article
        • Abstract Page
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        15 - The impact of responsiveness and quality of electronic services (digital transformation plan) of social security on the trust of small business employers in the social security organization with the mediating role of employer satisfaction (case study: small business employers of Shazand city)
        fataneh yarahmadi Reza baderestani
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